Client Services

At Maison Léon, we are dedicated to providing you with an unparalleled shopping experience that reflects the quality and craftsmanship of our luxury footwear. Whether you are considering a pair of our handmade boots or requiring assistance with your purchase, our team is here to help.

Personalized Assistance

We believe in delivering tailored service to every client. If you have questions about sizing or materials, our knowledgeable client services team is happy to guide you through the process. 

Made-to-Order Craftsmanship

Each pair of our boots is handcrafted to order, ensuring the highest level of care and attention to detail. Please note that our boots are sold in limited quantities through our retail channels and partner boutiques globally. There is no particular schedule associated with the release of new boot styles or colors.

Shipping & Delivery

We offer complimentary shipping on all orders over $1,000 USD within the United States. International shipping is available at an additional cost and will be calculated during checkout. Once your order is shipped, you will receive a tracking number to monitor its shipping progress and estimated delivery date.

Exchanges & Returns

Due to the made-to-order nature of our products, we do not accept returns or exchanges unless the item arrives damaged or defective. If there’s an issue with your order, please contact us at contact@shopmaisonleon.com within 7 days of delivery.

At Maison Léon, we are committed to providing you with the utmost quality, care, and attention to ensure your complete satisfaction with every visit.